Pickup Details

Pickup Details

 When can I pick up my order?

We aim to have your order ready for you in one to three business days, depending on when you order. The table below outlines the earliest available pickup days based on when you place your order:

Order by this time...

Pick up on this day...

After 5 pm Friday, before 5 pm Saturday

Sunday 10:00 am - 7:00 pm

After 5 pm Saturday, Before 5 pm Sunday

Monday 10:00 am - 7:00 pm

After 5 pm Sunday, before 5 pm Monday

Tuesday 10:00 am - 7:00 pm

After 5 pm Monday, before 5 pm Tuesday

Wednesday 10:00 am - 7:00 pm

After 5 pm Tuesday, before 5 pm Wednesday

Thursday, 10:00 am - 7:00 pm

After 5 pm Wednesday, before 5 pm Thursday

Friday, 10:00 am - 7:00 pm

After 5 pm Thursday, before 5 pm Friday

Saturday, 10:00 am - 7:00 pm

Where do I pick up my order?

You can pick up your order inside the Kootenay Co-op at our Member Services Desk. Park in the co-op parking lot and let us know you have arrived. If you need to remain in your vehicle, please call us at 250-354-4077 x 0 and one of our team members will bring your order out and place it in your vehicle. 


What if I’m running late to pick up my order?

No problem! Get in touch with our Online Team at 250-354-4077 x 4 and we’ll be happy to figure it out with you.