Pickup Details

 When can I pick up my order?

We aim to have your order ready for you in one to three business days, depending on when you order and what pickup time you choose at checkout. The table below outlines the earliest available pick up days based on when you place your order:

Order by this time...

Pick up on this day...

After 2 pm Friday, anytime Saturday, Before 2 pm Sunday


After 2 pm Sunday, before 2 pm Monday


After 2 pm Monday, before 2 pm Tuesday


After 2 pm Tuesday, before 2 pm Wednesday


After 2 pm Wednesday, before 2 pm Thursday


After 2 pm Thursday, before 2 pm Friday


Where do I pick up my order?

You can pick up your order from 407 Hall Street around the corner from our Co-op (look for the “grocery pickup" sign), between Baker and Vernon Streets and across from the Adventure Hotel parking lot (see the RED pin below). Park in the alley between Nelson Commons and Vince DeVito shoes or in a Hall St. parking spot and let us know you have arrived. If you need to remain in your vehicle, please call us at 250-354-4077 x 4 and one of our team members will bring your order out and place it in your vehicle. 


What if I’m running late to pick up my order?

No problem! Get in touch with our Online Team at 250-354-4077 x 4 and we’ll be happy to figure it out with you.