When can I pick up my order?
We aim to have your order ready for you in one to three business days, depending on when you order. The table below outlines the earliest available pickup days based on when you place your order:
Order by this time... |
Pick up on this day... |
After 5 pm Friday, before 5 pm Saturday |
Sunday 10:00 am - 7:00 pm |
After 5 pm Saturday, Before 5 pm Sunday |
Monday 10:00 am - 7:00 pm |
After 5 pm Sunday, before 5 pm Monday |
Tuesday 10:00 am - 7:00 pm |
After 5 pm Monday, before 5 pm Tuesday |
Wednesday 10:00 am - 7:00 pm |
After 5 pm Tuesday, before 5 pm Wednesday |
Thursday, 10:00 am - 7:00 pm |
After 5 pm Wednesday, before 5 pm Thursday |
Friday, 10:00 am - 7:00 pm |
After 5 pm Thursday, before 5 pm Friday |
Saturday, 10:00 am - 7:00 pm |
Where do I pick up my order?
You can pick up your order inside the Kootenay Co-op at our Member Services Desk. Park in the co-op parking lot and let us know you have arrived. If you need to remain in your vehicle, please call us at 250-354-4077 x 0 and one of our team members will bring your order out and place it in your vehicle.
What if I’m running late to pick up my order?
No problem! Get in touch with our Online Team at 250-354-4077 x 4 and we’ll be happy to figure it out with you.